Access to Orders.ListOrders is denied

Posted April 17, 2019 at 8:32pm | 3 Responses Resolved
Default avatar 50571a7d6fb7dde1bec3980a534781c64292c4c1b5190fb185ba746a72ad6ea6

We have problems with your Amazon Account: Access to Orders.ListOrders is denied

So, what should I do for the erro message ?

Philip avatar ba13b49e0b70fe5c2a41d61f1916644480badf3647e64228f87e0c93ab87d02c

Hi Sherry,

It's possible that this may be due to an expired MWS Permissions, try checking if Feedbackz is listed here and click Confirm again.


https://sellercentral.amazon.com/gp/account-manager/home.html

You can also try these steps again, (https://www.feedbackz.com/blog/connecting-feedbackz-to-your-amazon-account) and update your credentials (Seller ID and MWS Auth Token)

https://app.feedbackz.com/companies

Let me know if this works or still the same.

Default avatar 50571a7d6fb7dde1bec3980a534781c64292c4c1b5190fb185ba746a72ad6ea6

Hi - I have had the same problem, I renewed/authorised Feedbackz again with Amazon but still no luck! what is my next move?

Philip avatar ba13b49e0b70fe5c2a41d61f1916644480badf3647e64228f87e0c93ab87d02c

Hi Chilton, thank you for chiming in to the thread. I checked on your account and the error pertains to an invalid Auth token, is your account under Seller Central? If so, try reviewing the details and make sure there is no missing character or an extra space before or after each credential (Seller ID and MWS Auth token) we suggest that you re-do the steps as instructed from this article:

https://www.feedbackz.com/blog/connecting-feedbackz-to-your-amazon-account/

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