Are all mails being sent out?

Posted August 20, 2019 at 1:47am | 1 Response Resolved
Default avatar 50571a7d6fb7dde1bec3980a534781c64292c4c1b5190fb185ba746a72ad6ea6

Hello, i activated a number of hunts, both going based on new order and hunts based on previous orders. Based on my daily summary it seems a lot of mails are not sent out. Did i do something wrong? 

Thanks in advance. Best regards, Richard 

Philip avatar ba13b49e0b70fe5c2a41d61f1916644480badf3647e64228f87e0c93ab87d02c

Hi Richard,

The number of orders imported certain day vs the number of sent emails may not always match up as the schedules can be slightly off usually because of "Delivered" send trigger since it's not run from any tracking numbers but only through the app's algorithm calculation estimates.So the send dates would often be a bit late or too soon. What you can do instead is to set it to "Shipped" status send trigger and just add up a number of days you think the buyers are receiving their orders.

 

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