notification when a customer submits review

Posted June 23, 2019 at 6:34am | 4 Responses Resolved
Default avatar 50571a7d6fb7dde1bec3980a534781c64292c4c1b5190fb185ba746a72ad6ea6

Do we get to know once a customer submits a review upon or after receiving your emails? or i would better say how do we know your emails are working and the reviews are not organic ones?

thanks

 

Philip avatar ba13b49e0b70fe5c2a41d61f1916644480badf3647e64228f87e0c93ab87d02c

Hi Ahmad,

Thanks for reaching out to us, you can add certain ASINs to track product reviews, so each time a review is posted for a certain star rating, you will get alert notification in your email. We also have Open Rate tracking so you will know if your campaigns(Hunts) are working.

Default avatar 50571a7d6fb7dde1bec3980a534781c64292c4c1b5190fb185ba746a72ad6ea6

thanks for your response and the open notification is great, just to further check about the reviews, so we receive that notification only for results of your emails or all reviews? it is cool to see some results directly from your work

 

Philip avatar ba13b49e0b70fe5c2a41d61f1916644480badf3647e64228f87e0c93ab87d02c

Hi Ahmad,

These review notifications are basically all reviews directly parsed from Amazon's API. I will pass it along to our Devs if it's possible to filter to find out if a review originated from our app.

Philip avatar ba13b49e0b70fe5c2a41d61f1916644480badf3647e64228f87e0c93ab87d02c

Hi Ahmad,

As per our Devs there is no way to track the origin of these reviews, and Amazon doesn't allow tracking links to these emails.

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