Retroactive Emails

Posted June 25, 2019 at 1:29pm | 1 Response Awaiting User Reply
Default avatar 50571a7d6fb7dde1bec3980a534781c64292c4c1b5190fb185ba746a72ad6ea6

Hello,

We had our campaigns paused by mistake for about a week starting on the 16th. Could our emails be sent retroactively to the customers who have made purchases within that time?

Philip avatar ba13b49e0b70fe5c2a41d61f1916644480badf3647e64228f87e0c93ab87d02c

Hi Kent,

Thank you for reaching out to us, your current Hunts are only set to send to future orders, you will need to create new set of Hunts and set it to target past orders, so during the Hunt creation page, look under Delivery Setings, and select the second option "Specific Dates from the Past"

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