Review links automatically to Amazon US!?

Posted February 25, 2018 at 5:19pm | 3 Responses Resolved
Default avatar 50571a7d6fb7dde1bec3980a534781c64292c4c1b5190fb185ba746a72ad6ea6

Hi,

I'm kind of annoyed as I am a seller targeting UK and EU market only and it's only now after a couple of weeks of testing out this service that I realised the link on your template to leave a review automatically takes buyers to the US site! That means all the emails that have been sent out have been worthless as customers need to be taken to their correct marketplace site.

Why is this not made clear? To be honest I would like to re-start my free trail as I was doing it to ascertain if this service would be useful for my buisness but so far have had zero results and now I know why.

Regards,

 

Jodie

Philip avatar ba13b49e0b70fe5c2a41d61f1916644480badf3647e64228f87e0c93ab87d02c

Hi Jodie,

I'm sorry if this wasn't made clear to you, usually during Template customization there should be a notification pop-up at the bottom left corner reminding Europe users to manually set the correct domain.

I have extended your trial until March 25th and I'm sorry for the inconvenience.

Default avatar 50571a7d6fb7dde1bec3980a534781c64292c4c1b5190fb185ba746a72ad6ea6

Hi Phil,

Unfortunately I never saw this pop up when editing the form. The button itself was tricky to customise in fact and on first look I wasn't sure if it was possible to edit the link at all.

I appreciate the extention.

Thanks,

Jodie

Philip avatar ba13b49e0b70fe5c2a41d61f1916644480badf3647e64228f87e0c93ab87d02c

Thanks for your feedback Jodie, we will let our Dev team know about this.

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