SO SLOW!

Posted November 16, 2018 at 12:46pm | 1 Response Resolved
Default avatar 50571a7d6fb7dde1bec3980a534781c64292c4c1b5190fb185ba746a72ad6ea6

Is the software always this SLOW or just the free trial? It's been 2 weeks and only 5-6 emails. If I do 300 + orders a month It will take this software a year to do a months worth of emails.

Philip avatar ba13b49e0b70fe5c2a41d61f1916644480badf3647e64228f87e0c93ab87d02c

Hi Chad,

If you're referring to the number of sent emails, it would depend how you setup the Hunts. Usually when you use Delivered Status send trigger, it would often be a bit off as this is not run on any tracking numbers, it is run on algorithm calculation estimates, along with other factors suh as fulfillment type, delivery too early or delayed, distance, etc. so sometimes the emails may get sent too soon or a bit late.

There are quick fixes you can do, that is to manually adjust the send dates of the Pending emails from the Schedules tab (https://app.feedbackz.com/companies/4023/pending) or better yet use 'Shipped' status instead, then adding a few number of days that you determine is the average and usual days it will take for a buyer to get your product from the day they ordered.

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