Time when Emails are sent

Posted August 18, 2019 at 2:34am | 2 Responses Resolved
Default avatar 50571a7d6fb7dde1bec3980a534781c64292c4c1b5190fb185ba746a72ad6ea6



I come from Vienna, so due to that i have 9h Timeshift to pacific time.

But: I just sent Emails for times in the past with "ASAP". This just happened a few minutes before, when the time in vienna was 09:24 am - When i watched the "SENT Mails" the Time the emails were Sent is 2:24am? But the Pacific Time at the moment is 0:24am? So it looks to me as it if was 7 hours timeshift? My question: When i want to have a email sent at 10h  mesz time (Vienna), do i have to scedule it for 1:00 or 3:00 am? Thanks!

Philip avatar ba13b49e0b70fe5c2a41d61f1916644480badf3647e64228f87e0c93ab87d02c

Hi Stefan,

That's an interesting find. It should be set to sent at 1 am. Let us know and observe if you see a different time otherwise.

Default avatar 50571a7d6fb7dde1bec3980a534781c64292c4c1b5190fb185ba746a72ad6ea6

Hello, i noticed the same thing. My emails were sent with an 8 hour delay. I specificed 8 PM but they were sent 4 am. Seems like it was  8 pm US west coast time. not sure it's that but just wanted to float the idea. 

Phil August 20, 2019 at 6:30am

Hi Richard, that is usually normal our app send times are based on US Pacific time.

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