Undelivered emails counting against the quota plan

Posted February 11, 2019 at 6:29pm | 1 Response Resolved
Default avatar 50571a7d6fb7dde1bec3980a534781c64292c4c1b5190fb185ba746a72ad6ea6

Hi, I am wondering if undelivered emails are counted against the quota plan ? I would expect no but wanted to make sure.

Philip avatar ba13b49e0b70fe5c2a41d61f1916644480badf3647e64228f87e0c93ab87d02c

Hi Val, thanks for your question, initially they are counted against your email quota, but you can setup Auto-delete of these Opt-out emails, you'd simply head to your Seller Central (https://sellercentral.amazon.com/notifications/preferences/ref=ag_notifpref_dnav_xx_) and scroll to the very bottom of the page.. in the Messaging section.

You'll see one called "Buyer Opt-out", put your Feedbackz auto-remove email (found here: https://app.feedbackz.com/opted)  and click Save.

Start Your FREE Trial Today!

No Credit Card Required. Get setup and fully going in less than 5 minutes.

Start My 25 Day FREE Trial